Customer case study · Track and Trace
ColliCare automates 100% of Track & Trace with Shipflow.
See how ColliCare uses a Shipflow AI Operator to collect shipment milestone data automatically and update its internal TMS directly.
Measured outcome
100%
Of Track & Trace automated with Shipflow
- Customer
- ColliCare
- Deployed workflow
- Track and Trace
This result applies to ColliCare’s deployed Track & Trace workflow. Results depend on workflow scope, source availability and deployment configuration.
Customer overview
About ColliCare.
ColliCare is a Norway-headquartered provider of multimodal logistics services across road, sea, rail and air, together with warehousing, distribution and third-party logistics.
ColliCare uses Shipflow to automate 100% of its Track & Trace workflow. The AI Operator automatically collects shipment milestone data and writes the information directly into ColliCare’s internal transportation management system (TMS).
- Milestones
- Collected automatically
- Internal TMS
- Updated directly
- Multimodal
- Road, sea, rail and air logistics
The operational challenge
Keep shipment milestones current without repetitive collection and re-entry.
Track & Trace depends on collecting shipment milestone data, matching each update to the correct shipment and keeping the operational system current.
The workflow needed to connect data collection and TMS updating as one reliable process rather than leave the team to repeat those actions manually.
The deployed workflow
One automated path from milestone collection to the internal TMS.
Shipflow’s AI Operator executes the defined Track & Trace workflow and carries confirmed milestone data into ColliCare’s system of record.
Identify the shipment milestone
Use the shipment context and configured tracking workflow to determine which operational milestone needs to be collected or updated.
Collect the milestone data
Gather the available shipment milestone information automatically through the sources and workflow included in the deployment.
Match the update to the shipment
Associate the milestone with the correct shipment record and preserve the operational context needed for a reliable system update.
Update ColliCare’s internal TMS
Write the milestone data directly into the permitted TMS fields so the operational record stays current without manual re-entry.
The result
100% of Track & Trace automated with Shipflow.
ColliCare automates 100% of its deployed Track & Trace workflow with Shipflow.
Shipment milestone data is collected automatically and updated directly in ColliCare’s internal TMS, connecting visibility work to the operational record.
Human control
Automation remains bounded by the configured tracking workflow.
The AI Operator works with the shipment context, data sources and TMS permissions defined for ColliCare’s deployment.
- The in-scope milestones and shipment references are defined for the workflow.
- Data is matched to the correct shipment before the TMS is updated.
- TMS write access is limited to the agreed fields and actions.
- Missing, conflicting or out-of-scope information follows the configured exception path.