AI Operator use cases
AI execution for the work
that slows logistics down.
Deploy specialized AI Operators across the operational workflows where repetitive work, disconnected systems and manual coordination limit your team.
Map your first workflowFrom one controlled workflow to an enterprise execution layer
8 popular quick wins
From request to resolution.
These are the most common starting points across our customers—selected for their high operational impact and ability to deliver measurable value quickly. Each AI Operator is configured around your systems, SOPs, decision boundaries and escalation paths.
Quote faster
Quotation automation
Handle quotation inquiries 24/7—calculate rates from your data and deliver accurate, up-to-date responses in seconds.
- Respond to customers instantly
- Apply your pricing logic and rate history
Book with confidence
Booking automation
Read booking emails and forms, extract and validate shipment details, and create bookings directly in your TMS.
- Reduce manual data entry
- Accelerate shipment creation
Documents, handled
Document automation
Process logistics documents, extract and validate shipment data, compare related files and enter approved information into your TMS.
- Process documents and attachments
- Validate related shipment data
Tender at scale
Tender automation
Automate customer tenders and supply tenders—prepare customer responses, compare carrier bids and manage approved rates.
- Reduce tender preparation work
- Connect pricing and sourcing
Proactive visibility
Track and Trace
Run configurable shipment checks across pre-pickup, pickup, in-transit and delivery—then sync confirmed milestones to your TMS and escalate exceptions.
- Reduce repetitive status chasing
- Keep TMS milestones current
Close the loop
Invoice processing
Capture carrier and vendor invoices, match charges against shipment records and expected costs, post eligible invoices and route discrepancies for review.
- Reduce manual invoice matching
- Catch discrepancies before posting
Stay ahead
Carrier sourcing and coordination
When a quote arrives, shortlist carriers and collect rates. Once a carrier is booked, chase shipment status and sync the updates to your TMS.
- Collect carrier rates faster
- Reduce repetitive status follow-ups
Focus on what matters
Exception management
Detect shipment exceptions, assemble the operational context, coordinate the next action across teams, carriers and customers, and escalate decisions under your rules.
- Detect exceptions earlier
- Coordinate resolution consistently
Mode-aware execution
The workflow stays controlled.
The operating context changes.
Run global ocean freight operations on AI Operators that manage bookings, execution and disruptions at enterprise scale.
Explore ocean airPower time-critical air freight operations with AI Operators that execute faster and resolve exceptions before they escalate.
Explore air roadOperate high-volume trucking networks with AI Operators that coordinate pickups, changes and exceptions in real time.
Explore roadStart with one workflow
Find the work worth
automating first.
Map the repetitive work, systems and decisions around one measurable operational outcome.
Book a working session