Built for logistics companies
For freight forwarders, 3PLs, carriers, warehouse operators, parcel and postal operators, transportation networks and integrated logistics providers.
About Shipflow
Building the execution layer
for enterprise logistics.
Shipflow deploys AI Operators for logistics companies—executing and monitoring logistics operations and customer workflows across Ocean, Air and Road.
Work with ShipflowDesigned to do the work
AI Operators execute repeatable workflows across systems, documents and communication channels.
Human control built in
Teams retain visibility, approval authority and ownership of the decisions that require judgment.
Why Shipflow exists
Logistics teams deserve software that carries the operational load.
Global logistics still depends on people moving information between inboxes, documents, portals and core systems. Shipflow turns that repetitive coordination into controlled execution, giving teams more capacity without asking them to replace the operating knowledge or systems they already trust.
From firsthand logistics operations to production-grade AI execution.
Founder profile
Frank Lin
Founder & CEO
From Flexport to Shipflow
At Flexport, Frank led AI and workflow automation. His team developed and deployed AI systems that automated manual operational work across millions of Flexport shipments. Working inside global logistics gave him firsthand understanding of complex workflows, legacy systems and the controls required to run AI reliably in production.
One of those Flexport initiatives—recognized as the most popular project at an internal hackathon—became an early seed for Shipflow. Combined with his experience building and delivering AI solutions at Meta and Microsoft, it shaped Shipflow’s mission: deploy AI Operators that execute real work across existing systems, follow each company’s SOPs and bring people in whenever judgment is required.
Follow Frank on LinkedInHow we build
Principles for useful enterprise AI.
Execution over assistance
Shipflow is designed to complete defined operational workflows—not simply generate suggestions for someone else to execute.
Domain context matters
Operators are built around the systems, documents, milestones, parties and exceptions that shape global logistics.
Control is part of the product
Approvals, auditability and human escalation are designed into every workflow from the beginning.
Who we serve
One operating layer across the logistics ecosystem.
01
Freight forwarders
Execute quotation, booking, documentation, invoicing, tracking and exception workflows across Ocean, Air and Road.
Explore the audience guide 02Freight brokerages
Connect customer requests, carrier sourcing, load execution, documents and invoice workflows around the TMS.
Explore the audience guide 03FTL carriers
Keep milestone follow-up, shipment records, PODs, BOLs and defined exceptions moving with each load.
Explore the audience guide 04LTL carriers
Connect pickup, terminal, appointment, shipment-status, document and exception workflows around each shipment.
Explore the audience guide 05Warehouse operations
Connect order intake, shipment documents, appointments, status updates and exception coordination around the WMS.
Explore the audience guide 06Parcel and postal operators
Connect claims and returns, customer service, tracking events, delivery changes, PODs and network exceptions around each parcel.
Explore the audience guide 073PLs and integrated logistics providers
Coordinate high-volume customer and operational workflows across teams, locations, modes and systems.
Explore who we serve