Who we serve

AI execution built around
your logistics operation.

Shipflow deploys AI Operators—enterprise AI agents for logistics companies—across inboxes, documents, portals and core systems. Each workflow is configured to the team’s SOPs, permissions and escalation paths. See how logistics AI agents work.

Map your first workflow

One execution platform, configured around the organization doing the work

6Detailed audience guides
50+Logistics use cases supported
3Modes: Ocean, Air and Road

Choose your operating model

Start with the way your business operates.

Modes explain the context of Ocean, Air and Road. Use cases explain a specific workflow. These guides show how multiple workflows connect for each type of logistics company.

01

Audience guide

Freight forwarders

Connect quotation, booking, document, tracking, invoice and exception workflows across Ocean, Air and Road.

  • Multimodal execution
  • Customer and carrier workflows
  • TMS, email and document handoffs
Explore freight forwarders
02

Audience guide

Freight brokerages

Connect customer requests, carrier sourcing, load execution, documents and invoice workflows around your existing TMS.

  • Carrier rate outreach
  • Load and milestone coordination
  • Brokerage control preserved
Explore freight brokerages
03

Audience guide

FTL carriers

Automate repetitive execution around active full truckload loads—from status follow-up to documents, exceptions and defined invoice workflows.

  • Milestone follow-up
  • POD and BOL processing
  • Decision-ready exceptions
Explore ftl carriers
04

Audience guide

LTL carriers

Automate repeatable work around LTL shipments—from PRO-based tracking and appointment coordination to OS&D, documents, accessorials and invoice review.

  • PRO-based shipment tracking
  • Terminal and appointment coordination
  • OS&D and document exceptions
Explore ltl carriers
05

Audience guide

Warehouse operations

Automate repetitive administrative workflows around inbound, in-facility and outbound warehouse operations—without replacing the WMS or the team running the facility.

  • Order and instruction intake
  • Warehouse milestone updates
  • Document and exception coordination
Explore warehouse operations
06

Audience guide

Parcel and postal operators

Connect high-volume claims and returns, customer service, delivery-change, tracking, cross-border and network-exception workflows across the parcel lifecycle.

  • Claims intake and return workflows
  • Customer and delivery requests
  • Tracking and network exceptions
Explore parcel and postal operators

Complex logistics networks

3PLs and integrated logistics providers.

Shipflow also supports logistics organizations coordinating customer and operational workflows across teams, locations, modes and systems. Start with a bounded workflow, preserve each business unit’s operating rules and expand on one control layer.

Discuss your operating model

Three ways to explore

Organization, workflow and mode—connected.

Start with one workflow

Bring us the work
your team keeps repeating.

We’ll map the inputs, systems, decisions and exception paths around one measurable operational outcome.

Book a working session