Automate manual work
AI Operators use logistics context and your SOPs to execute repetitive operational tasks, not merely suggest the next step.
AI execution for logistics operations
AI Operators for
Enterprise Logistics
Shipflow deploys AI Operators for logistics companies—enterprise AI agents that execute and monitor logistics operations and customer workflows across Ocean, Air and Road.
Configured to your SOPs Human escalation built in Connects to your systems
Booking OperatorOcean freight · Active
Current workflow
Book Shanghai → Rotterdam
New request
Booking request receivedCustomer email · 1 attachment · 09:41- Shanghai → Rotterdam
- Ocean booking
Enterprise AI automation built specifically for global logistics
Multi-modeconnected logistics workflows
50+logistics use cases supported
Millionsof transactions handled every month
Automation that fits your operation
Scale the work.
Keep the knowledge.
Shipflow’s AI Operators combine industry knowledge with your SOPs to complete repetitive operational tasks and collaborate with the team you already have.
Collaborate with your team
When a task needs judgment, AI Operators escalate it to the right person with the shipment context needed to act.
Follow your existing SOPs
AI Operators follow your established SOPs to complete operational tasks consistently. Configure workflows around different requirements while keeping your team in control.
Workflows, not copilots
From request to resolution.
Deploy specialized AI Operators at the points where logistics teams lose the most time.
01
Quotation automation
Handle quotation inquiries 24/7—calculate rates from your data and deliver accurate, up-to-date responses in seconds.
Explore workflow 02Booking automation
Read booking emails and forms, extract and validate shipment details, and create bookings directly in your TMS.
Explore workflow 03Document automation
Process logistics documents, extract and validate shipment data, compare related files and enter approved information into your TMS.
Explore workflow 04Tender automation
Automate customer tenders and supply tenders—prepare customer responses, compare carrier bids and manage approved rates.
Explore workflow 05Track and Trace
Run configurable shipment checks across pre-pickup, pickup, in-transit and delivery—then sync confirmed milestones to your TMS and escalate exceptions.
Explore workflow 06Invoice processing
Capture carrier and vendor invoices, match charges against shipment records and expected costs, post eligible invoices and route discrepancies for review.
Explore workflow 07Carrier sourcing and coordination
When a quote arrives, shortlist carriers and collect rates. Once a carrier is booked, chase shipment status and sync the updates to your TMS.
Explore workflow 08Exception management
Detect shipment exceptions, assemble the operational context, coordinate the next action across teams, carriers and customers, and escalate decisions under your rules.
Explore workflowBuilt for global logistics
Different modes.
Connected operations.
Explore the documents, parties, milestones and handoffs that make each workflow different.
01
Ocean
Run global ocean freight operations on AI Operators that manage bookings, execution and disruptions at enterprise scale.
Explore Ocean 02Air
Power time-critical air freight operations with AI Operators that execute faster and resolve exceptions before they escalate.
Explore Air 03Road
Operate high-volume trucking networks with AI Operators that coordinate pickups, changes and exceptions in real time.
Explore Road 04Rail & Intermodal
Connect shipment updates, documents and partner follow-up across rail, terminal and road handoffs.
Explore Rail & IntermodalHuman
control
control
Enterprise-grade security
Built for modern
logistics operations.
Shipflow is built with layered safeguards across infrastructure, encryption, access control and device management.
- SOC 2 report available
- ISO/IEC 27001 certification in progress
- GDPR-compliant data practices
Connect to your existing systems
Keep your stack.
Add execution.
Shipflow connects with the tools already at the center of your operation—email, TMS, ERP, pricing engines and carrier portals—so your team does not have to replace working systems.
Customer deployments
Trusted by 50+ logistics companies
Customer testimonial
In our customers' words.
“Prior to Shipflow, our operators had to manually compare data fields between MBL and HBL three to four times per shipment, which was extremely time-consuming. With Shipflow, this process is now fully automated by AI.”
Jack YeungIT Manager at Asia Shipping
Questions, resolved
What logistics leaders
need to know.
What is Shipflow?+
Shipflow is an enterprise AI automation platform for logistics companies. Its AI Operators complete repetitive operations and customer workflows across your existing systems, following your SOPs and escalating decisions to your team.
Who is Shipflow built for?+
Shipflow is built for logistics companies, including freight forwarders, 3PLs, freight brokerages, carriers, warehouse operations, parcel and postal operators, transportation networks and integrated logistics providers.
How long does a Shipflow deployment take?+
Most enterprise deployments move from workflow discovery to production in one to three months. The exact timeline depends on workflow complexity, system access, data availability, security review and how quickly internal stakeholders can validate the SOP. Shipflow can deploy faster when the workflow scope and required access are ready.
Can Shipflow AI Operators follow our existing SOPs?+
Yes. Your team sets the workflow steps, system permissions and approval rules. AI Operators follow those SOPs, completing routine work and handing uncertain or out-of-policy cases to the right person.
Can Shipflow support different SOPs across offices and teams?+
Yes. Authorized teams use Shipflow’s Configuration Center to manage SOPs at company, office and team levels—sharing standards while adapting workflows to local requirements.
How do teams monitor and control AI Operators?+
Shipflow dashboards show workflow status, context, actions, approvals and outcomes. Authorized users can interact with work in progress and adjust permissions, workflows and human checkpoints.
How does Shipflow work with our systems?+
Shipflow connects to the systems your team already uses—including email, TMS, ERP, CRM, carrier portals and pricing tools—so AI Operators can execute workflows without replacing your core technology.
Is Shipflow secure and compliant?+
Shipflow uses layered safeguards across infrastructure, encryption, access control and device management. Access is limited to the systems, data and actions required by each configured workflow. A SOC 2 report is available through the security review process, ISO/IEC 27001 certification is in progress, and Shipflow maintains GDPR-compliant data practices.
Start with one workflow
Put an AI Operator
on your busiest lane.
See how Shipflow can remove repetitive work without removing human control.
Book a working session