How pricing works

Pricing built around your operations.
Focused on your ROI.

Shipflow charges a recurring platform fee based on workflow complexity and processing volume. We work with your team to shape a proposal around your operational needs and the value automation can deliver.

Discuss your pricing

Start with a free 15-minute AI consultation.

Recurring platform fee

Two factors shape your pricing.

Workflow complexity

The steps, decision rules, system connections and exception handling required to complete your workflows.

Operational steps and decision rules
System connections and data requirements
Exceptions and human-review points

Processing volume

The amount of work your AI Operators handle, such as shipment requests, documents or customer inquiries. We agree volume-based pricing tiers with your team.

The workflow’s relevant unit of work
Expected volumes and agreed pricing tiers
Pricing reviewed together as needs change

Included in your platform fee: implementation and integrations for the agreed deployment.

A collaborative process

A proposal shaped with your team.

Understand your operation
Bring a workflow, an estimate of volume and the result you want to improve. We map the opportunity with your team.
Review a tailored proposal
We walk through the proposed scope, pricing and deployment approach, so your operational and commercial teams can review them together.
Refine it together
You share feedback. We discuss adjustments and finalize the proposal together.

What your proposal covers

Your platform.
Your workflows.
A clear deployment plan.

Review the whole engagement, not just the recurring fee. Together, we clarify what is included, what needs to be delivered and how success will be measured.

Explore the deployment process

AI Operators and workflow scope: The tasks to automate, the offices or teams involved, and what counts as a completed task. Your SOPs set the decision rules and human-approval points.
System connections: Integrations for the agreed deployment are included in the platform fee. The proposal identifies the TMS, email and other systems involved, the data to exchange and the access required.
Volume and commercial terms: How work is counted, expected volumes, agreed pricing tiers and the recurring platform fee. We review pricing together as your needs change and finalize the commercial terms with your team.
Deployment and ongoing operations: Implementation is included in the platform fee. We define the rollout plan and responsibilities, plus the monitoring approach, support coverage, maintenance and process for requesting changes.
Success measures: A baseline and the results to track—such as handling time, touchless completion and exception rates—so you can evaluate the value of the deployment.

Value before scale

Build the business case
around your workflow.

Shipflow is built to deliver meaningful ROI for logistics companies. Start with the manual effort you want to reduce, then measure the change in capacity, quality and service against the total cost.

Make the comparison practical.

Establish the baseline. Task volume, manual time and correction rates.
Measure the change. Completed work, time saved and remaining exception handling.
Assess the full cost. The platform fee and your team’s rollout and ongoing operational effort.

How to choose a workflow and measure results

99%+Eligible requests completed touchlessly within the deployed workflow

Customer deployment

Less manual work in a deployed booking workflow.

Dimerco uses Shipflow’s Booking Operator to complete eligible requests within a defined part of its booking process without manual intervention.

This result applies only to eligible requests within the defined booking workflow deployed with Dimerco—not to Dimerco’s wider booking operations. Results depend on workflow scope, input quality and deployment configuration.

Read the Dimerco case study

Common questions

Before we talk pricing.

How does Shipflow pricing work?

Shipflow charges a recurring platform fee. Pricing is primarily based on the complexity of the workflows being automated and the volume of work processed.

Are implementation and integrations included?

Yes. Implementation and integrations for the agreed deployment are included in the recurring platform fee. The proposal defines the workflows, system connections and implementation scope covered.

What happens if our processing volume increases?

Volume is covered by a tiered pricing agreement. As your needs change, we review the appropriate volume tier and pricing together. The agreement sets the applicable tiers and terms.

Can we start with one workflow and expand?

Yes. Start with a focused workflow and operating scope, validate the results with your team, then use that evidence to plan expansion. Additional workflows or offices are reviewed for their requirements, volume and pricing.

How should we evaluate the ROI?

Compare the same workflow before and after deployment: task volume, manual time, completion quality and the work needed to handle exceptions. Evaluate those benefits against the total cost of deployment and ongoing operation. Customer results illustrate specific deployments; they are not a guarantee of your financial return.

What information helps you prepare a proposal?

Start with the workflow you want to automate, its expected volume, the systems involved and the outcome you want to improve. You do not need a complete specification for the first conversation.

Bring your workflow.
We’ll shape the proposal together.

Tell us what you want to automate and your expected volumes. We’ll discuss the scope, pricing and value with your team.